Frequently Asked Questions
Are your cleaning products safe for pets and kids?
All of our products are eco-friendly and safe for both pets and children. We prioritize using non-toxic solutions that are tough on dirt but gentle on your family and the environment.
Can you remove tough stains and odors?
Absolutely! We specialize in removing even the toughest stains, including pet stains, food, and dirt. We also provide odor removal services to eliminate unpleasant smells from your carpets.
Do you clean any other surfaces besides carpets?
Yes! We also offer upholstery cleaning and rug cleaning services. We’re here to help you keep all areas of your home looking fresh and clean.
Do you offer a satisfaction guarantee?
Yes! We offer a 100% satisfaction guarantee. If you’re not completely satisfied with our service, we will return and address any issues until you are happy with the results.
How can I prepare for my carpet cleaning appointment?
To prepare, we ask that you move small furniture items and clear any breakables. Our technicians can help with moving larger items. Also, we recommend vacuuming beforehand.
How long does it take for carpets to dry after cleaning?
Drying time typically ranges from 4-8 hours, depending on the humidity, carpet type, and air circulation in your home. You can speed up drying by turning on fans or opening windows.
How often should I have my carpets cleaned?
We recommend having your carpets professionally cleaned every 6-12 months, depending on foot traffic, pets, and children. Regular cleaning helps extend the life of your carpet and keeps your home fresh.